Transportation, food, drinks, photos or videos are NOT included in this ticket, please rent a car for the day or take a taxi, cost of the ride is USD $10 aprox. for 4 persons max capacity. Restaurants and bars are open at the park for your convenience for an aditional cost.

Always remember to use biodegradable sun lotion to contribute to the care of the environment. Bring towels, and extra cash money for taxis, shopping, lunch, etc. If you have any phisical or mental limitation please contact us before booking. If you come by cruise ship please verify your itinerary schedule before booking in order to avoid any discrepancy. The time zone for Cozumel is CST-Central Standart Time (UTC/GMT -6 hours) during winter, and CDT-Central Daylight Time during summer (UTC/GMT -6 hours).

Cancellations.- If your cruise ship is cancelled or diverted due to bad weather causing you to miss your tour or your park visit, you will be entitled to a refund, as long as we receive by e-mail a letter stating the situation. That information will be subject to verification with the cruise line and 10% bank administration fee will apply.  No refunds will apply for no shows. Also our tour operators (snorkel, scuba diving, snuba and seatrek) run their tours with rain or shine, therefore no refunds can be given for bad weather unless the tour operator cancell your tour due to bad weather, partial or full cancellations will be subject to a 10% bank administration fee.

Billing Information.- Payments made with Visa or Master Card: the charge will be applied in US dollars. Any conversion to a different currency will be made under the current exchange rate of your bank. For your own safety, the physical presentation of your credit card may be required the day of your tour or park visit.“Discover Cozumel” will not be responsible if your bank has state additional Online or International charge for your credit card.